Terms of Service

Last updated 5 August 2026

CJS Media is a service of CJS Corporate LLC, a Texas limited liability company, at 13500 W Airport Blvd, Ste B #2288, Sugar Land, TX 77498-6319. These terms apply to every service we provide unless we sign something different with you in writing.

What we do

We provide digital services to businesses. Depending on what you buy, that can include website design and development, ongoing website management and hosting support, content and media production, marketing and advertising services, automated phone answering and customer-response systems, and other services we agree with you.

These terms cover all of them. The specific work, the price, and the schedule for your engagement are set out in your proposal, order, invoice or payment link. If anything there conflicts with these terms, that document wins for your engagement.

What it costs and when you pay

The price is whatever is shown on your proposal, order, invoice or payment link. Unless it says otherwise:

Late payment may pause work until the account is current. We will tell you before we pause anything.

Ongoing and recurring services

Some services are ongoing and bill on a repeating schedule. If your service recurs, all of this is true and will also be shown to you before your first payment:

We keep a record of what you agreed to and when, so that both of us can refer to it.

What we need from you

Most work needs something from you: brand assets, business details, content, access, or approvals. We will tell you exactly what. Work timelines start when we have what we asked for, not when you pay. If we have to substitute something because an asset is not available, we tell you what we substituted.

Revisions

Unless your proposal says otherwise, one revision round is included in project work, submitted as one set of changes.

A defect is not a revision. If something is broken, wrong, or does not match what we agreed, we fix it free and it does not count against your round. Additional rounds are quoted before any work happens.

Ownership

On full payment for the work in question, the finished deliverables are yours — the designs, the copy we wrote for you, the media we produced for you. You can use them however you like, host them anywhere, and hand them to anyone.

We keep our own underlying tools, templates, code components, systems and methods, which are not specific to you and are used across our work. Third-party assets we license on your behalf (fonts, stock, software) stay under their own licence terms, and we tell you when something is licensed rather than owned.

What we keep

We keep the right to show finished work as an example of ours, in a portfolio, a case study or a pitch. We will not disclose your confidential business information. If you would rather we did not show your work publicly, tell us and we will not.

Third-party costs

Domain registration, hosting beyond what is included, ad spend, paid fonts, stock media, phone numbers and third-party software are yours and are not included in our fees unless your proposal says so. We tell you before anything costs money, and we never buy anything on your behalf without asking.

Automated phone and messaging services

If your service includes automated answering, booking or customer-response systems, you are responsible for the accuracy of the business information we are given (hours, services, pricing, policies), and for complying with the laws that apply to your own communications with your customers, including consent and recording-notice rules in your state. We will tell you what the system does and does not do before it goes live.

Acceptable use

We do not produce work that is unlawful, deceptive, or that infringes someone else's rights. We can decline or stop work that would require it, and we will explain why.

Refunds

Our refund policy is part of these terms.

If something goes wrong

Our total liability under these terms is limited to the amount you paid us for the service the claim relates to. We are not liable for lost profits or indirect losses.

We do not guarantee business outcomes. Not traffic, not search rankings, not leads, not sales, not booking volume. We guarantee the work.

Ending it

Either side can end an engagement by saying so in writing. Ongoing services end at the close of the period already paid for. What happens to money already paid is covered in the refund policy.

Governing law

Texas.

Changes to these terms

If we change these terms, the updated version applies to new work. For ongoing services, we will tell you before a change affects you.

The whole agreement

These terms, the refund policy, and your proposal or order together form the agreement between us. Changes have to be in writing and agreed by both of us.

Contact

CJS Corporate LLC, 13500 W Airport Blvd, Ste B #2288, Sugar Land, TX 77498-6319
chris@cjsmediaco.com